Frequently Asked Questions
How do I sign up?
Click on the “Enroll Now” button in the navigation bar and sign up for the program nearest your location.
How am I billed?
Can I cancel anytime?
Yes, your enrollment is part of a subscription-based program with automatic renewal. To cancel, please email admin@boldcitysoccer.com at least one business day before your monthly renewal date. Even though we love soccer, we understand it is not for every child.
How long are the sessions?
Ages 2-3 classes are 30 minutes, U5-U8 are 60 minutes in length, and U9+ (Approximately 8 and older) are 75 minutes in length.
What happens when sessions are canceled due to inclement weather?
Decisions regarding weather-related cancellations are typically made in the late afternoon. Once a decision has been made, all families will receive an email notification through TeamSnap with details about the cancellation and any scheduled make-up dates.
If you do not receive a cancellation notice via TeamSnap, please assume that practice or games are still on as scheduled.
We kindly ask that families do not contact the club directly about weather cancellations, as all updates will be communicated through TeamSnap.
What is your make-up policy?
At Bold City Soccer Academy, we understand that life happens—weather and health can sometimes interfere with attendance. While we do our best to maintain a consistent training schedule, we’ve outlined our make-up policy below:
Inclement Weather: If a session is canceled due to inclement weather, we will make every effort to offer a designated make-up day. These make-ups may take place on a different day or time than your child’s regular session.
Regular Absences: Unfortunately, we are unable to offer make-up sessions for regular absences or scheduling conflicts. Many of our training groups are at capacity, and consistent rescheduling would affect the quality of the sessions for all players.
Extended Illness (with Doctor’s Note): If a player is unable to attend for two consecutive weeks or longer due to illness and provides a doctor’s note, we will do our best to arrange a make-up session or credit.
We appreciate your understanding and continued support in helping us provide the best experience possible for all Bold City athletes.
Do you send session reminders?
TeamSnap, our communication tool for the club, will send a reminder prior to your training session.
What does my child need to bring?
Cleats, Shin Guards, and Water. There is no need to bring a soccer ball, we provide them. Please make sure your child is dressed properly according to the weather.
Does my child need a uniform?
Yes, players are required to purchase a training uniform when joining Bold City Soccer Academy. Here is a link to our developmental team store.
Is there a competitive program?
Yes, we have a competitive program starting at U9 that participates in a local league. We host tryouts that will invite kids to become part of the program.
Does the Developmental Program play games?
Yes, ages 4 and up in the developmental program will have a pick-up game every other Friday.